At ITCH, not only are we great at making content but, we’re also great at keeping your secrets safe. We take guarding your privacy just as seriously as creating our content. That's why you can be assured that we won’t be sharing your private information.
Just in case you still need some reassurance, please take a read through our Privacy Policy that will take you through the exciting in’s and out’s of what happens to any of the personal data you provide us or we may collect from you.
This Policy will occasionally be updated so please make sure to check back when required. Don’t expect any major changes and we promise it won’t be a regular thing, we’ll give you a nudge when anything does change!
The information that we collect
Information you give us:
We only collect the private information you give us through direct email or by contacting us through the ITCH website.
Information from third parties: We do not buy or use any private information from third parties.
Automatically collected information: We use cookies to help us understand how you use our site.
Our website is compliant with the General Data Protection Regulations (GDPR) adopted by the European Parliament in April 2018 and enforced by May 25th, 2018.
If you are a European resident, thanks to the General Data Protection Regulations you have the right to access the personal information we may hold about you and to ask that your personal information be corrected, updated, or deleted. If for any reason you would like to freely exercise these rights, please contact us through the contact information below
Use of Cookies
As mentioned above, we gather information about your computer for our services & to provide statistical information regarding the use of our website through Cookies.
Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. Using cookies does help for a better user experience but if you would like more information you should visit http://www.allaboutcookies.org.
The quickest way to disable cookies is to disable them in your browser. We recommend using the Help section of your browser or referring to http://www.allaboutcookies.org which offers guidance for all modern browsers.
Just FYI, this information does not identify you personally. It is simply statistical data about visitors & their use of this site so you can rest assured that you’ll remain anonymous, no nasty private data being collected here!
We’re gathering information about the use of our website by using a cookie file. Cookies are downloaded to your computer’s hard drive automatically, it’s amazing. These lovely cookies help us ensure a better, smoother website experience for you.
You can choose to decline cookies but keep in mind, you may be unable to access particular parts of our website - we’d hate for you to miss out on any of our great content but understand that it’s your choice.
Use of Your Information
Any personal information we collect & store directly from you is firstly collected when you have enquired about our services using either our contact form or emailing us directly. This data you provide will be used to enable us to provide our services to you. We may use this information for the following purposes:
- Provide information requested from us, relating to what our brilliant team can do for you.
- Provide information on some of our other services which we feel may be of interest to you.
- To meet our contractual commitments to you.
- To notify you about any changes to our website, such as service changes, or even some exciting updates to this Privacy Policy.
Data that is provided to us is stored on secure servers, protected by software developed by some really clever people - So don’t worry, you are in safe hands.
Sadly information via the internet can never be completely secure which unfortunately means we cannot guarantee the security of data sent to us electronically. As hard as we try to protect your information, the internet is a shady place. Therefore any information you share with us must be entirely at your own risk.
We pledge that we will only use your personal information in line with the preferences you have shared with us, to provide you with information relating to our services.
DATA RETENTION
When you kindly share your private information with us, we will maintain your information for our records unless and until you ask us to delete this information. Under the GDPR Act 2018 you have the right to withdraw consent from sharing your personal information at any point in time - day or night, just ask!
What are your rights?
By law, you have nine important rights when it comes to your personal information. If you would like more details about these rights, talk to the data protection regulator in your country.We think it’s super important that you’re aware of these so please have a thorough read below -
Rights
1. The right to object to processing
To object to certain types of processing, including processing for direct marketing such as newsletters.
2. The right to be informed
To be provided with clear, transparent and easily understandable information about how we use your information and your rights.
3. The right of access
To access your information if it has been processed by us. This allows you to be aware of what we have and can check that we’re using your information in accordance with data protection law.
4. The right to rectification
You’re entitled to correct your information if it’s inaccurate or incomplete.
5. The right to erasure
This is also known as ‘the right to be forgotten’. You can tell us to delete all the personal information we have on you. If you ask us to delete, we’ll do it. No questions asked.
6. The right to restrict processing
Option to ‘block’ or suppress further use of your information. Be aware that even if processing is restricted, we can still store your information, but we may not use it any more.
7. The right to data portability
You have rights to obtain and reuse your personal information for your own purposes across different services. You can move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability.
8. The right to lodge a complaint
You have the right to lodge a complaint about the way we handle your personal information with your national data protection regulator. We are always open to constructive feedback so if you do want to raise a complaint, you can always come straight to us at: hello@itchmedia.co.uk
9. The right to withdraw consent
If you have given your consent to anything we do with your personal information, you have the right to withdraw your consent at any time. Please remember that if you do, it doesn’t mean that anything we’ve done with your personal information with your consent prior was unlawful.
This includes your right to withdraw consent to us using your personal information for marketing purposes. We’ll respond as soon as we can, this will normally happen within 28 days but if there will be any delays we will let you know!
Access To Information
The Data Protection Act 1998 ensures strict adherence to the 8 principles that underpin it. These principles include:
• Lawfulness, fairness and transparency
Your information will be fairly and lawfully processed.
• Purpose limitation
Your information will be obtained only for specified, lawful purposes.
• Data minimisation
Information given will be adequate, relevant and not excessive.
• Accuracy
Be accurate and updated regularly.
• Storage limitation
Your information will not be held for any longer than required.
• Integrity and confidentiality
Be processed according to the rights of the data subjects.
• Accountability
Be protected accordingly.
• Any information obtained and processed will not be transferred outside the European Economic Area, unless the area complies with adequate protection criteria.
Third Party Links
You might find links to third party websites on our website! Please keep in mind that these sites will have their own Privacy Policies - nothing to do with us! Of course we would only work with and recommend the nicest of companies (but just in case they may be hiding anything) we do not accept any responsibility or liability for their policies whatsoever. We have no control over them so browse at your own risk…
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Contacting Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@itchmedia.co.uk or by mail using the details provided below:
Unit C The Leather Market, Weston Street, BFP, SE1 3ER, United Kingdom